late/No Show/cancellation policy

In order to provide the best care to our patients we do our best to see patients in a timely manner at their scheduled appointment time.  In order to do this, we ask that you please arrive 15 minutes prior to your scheduled appointment time to complete any paperwork and updates to your account that may be needed.  If you arrive more than 10 minutes after your appointment time, you may not be able to be seen and may need to reschedule your appointment.  

Any time you fail to give us a 24-hour notice of a cancellation, the missed appointment will be considered a no-show appointment. More than three no-show appointments in a one-year period may result in termination of our relationship. Reminder notifications of your appointments are considered a courtesy. It is ultimately the patient’s responsibility to maintain all appointments. We do not have a cancellation line when the phone lines are closed. 

If you do not show up for your scheduled appointment, and you have not notified us at least 24 hours in advance, you will be required to pay a $75 fee.

A MISSED NEW PATIENT APPOINTMENT WILL NOT BE RESCHEDULED.